Royal Canin
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Policies, Terms and Conditions:
 
Children  by 
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request identifiable information from anyone under the age of 13 without requesting parental consent.
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Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2017, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: We accept all major credit cards.  There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order, leading up to a declined transaction. Your credit card will be billed upon shipment of your order.
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Legal Disclaimer  by 
Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

If you have any questions pertaining to this User Agreement or information found on our website or you believe that your intellectual property or other rights are being infringed by 4petsusa.com, or if you are dissatisfied with 4petsusa.com or any aspect of our service, please send and email to webmaster@4petsusa.com.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic order confirmation or any other method of confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. 4petsusa reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether 4Petsusa signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to 4petsusa.com. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

Information is collected from you when you register for an account with us, or when you contribute to or use some of the advanced features if applicable on our site. The information we collect is clearly set out on the web page on which we collect such information.

We collect information about you so that we can personalize your use of the site, assist your use of the site and improve the site generally.

We may collect your IP address and we may use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time unless you configure your web browser not to accept them.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
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Security  by 

4petsusa takes every precaution to protect our users' information when users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".

Keeping information about you secure is very important to us, certain sections of this site encrypt data using SSL or compatible standard. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

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Shipping Policy  by 
Shipping Time -- Most orders received before 5:00PM PST will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by 4Petsusa or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Taxes  by 
4Petsusa shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, 4Petsusa shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. 4Petsusa shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, 4Petsusa shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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User Agreement  by 
The use of this website and the services provided via it (4Petsusa.com) are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with 4petsusa. The term '4Petsusa.com' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

These terms and conditions and our Privacy Policy, (together make up the "User Agreement") form our entire agreement with you in respect of non-chargeable use of 4Petsusa and supersede any prior agreement or arrangement with you in the respect of 4Petsusa.com.

Availability of 4Petsusa.com: We will make all effort to ensure that 4petsusa.com is available 24 hours per day without any interruptions. However, we reserve the right to make 4petsusa.com unavailable at any time for maintenance reasons or to restrict access to parts or all of 4petsusa with or without notice.

Data Protection: It is your responsibility to ensure that you give us an accurate and valid email address and other contact information and tell us of any changes to them. We comply with all applicable Data Protection laws in the U.S.A.

Small Print: Either of us may terminate this User agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without or prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by California law and any dispute connected with this agreement is subject to the exclusive jurisdiction of California courts. Nothing in this User Agreement affects your statutory rights as a consumer.
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